GIFTHONG Privacy Policy

1. Introduction
GIFTHONG (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of our clients, suppliers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard information in connection with our global gift export services.

2. Information We Collect
We collect minimal personal data necessary for business operations:

• Contact Details: Name, company, email, phone, shipping/billing addresses.

• Business Information: Tax IDs, purchase history, order specifications.

• Technical Data: IP address, browser type, and cookies (via our website).

• Communication Records: Emails, chat logs, and call recordings (where legally compliant).

We do not collect sensitive personal data (e.g., racial/ethnic origin, payment card details).

3. How We Use Your Information

 

4. Data Sharing & Disclosure
We share information only when essential:

• Logistics Partners: Freight forwarders/customs brokers for shipment clearance.

• Regulatory Authorities: To comply with export controls (e.g., customs declarations).

• Service Providers: IT, payment processors, and CRM platforms under strict NDAs.

• Legal Requirements: If compelled by law enforcement or courts.

We never sell your data to third parties.

5. International Data Transfers
As an export business, your data may be transferred globally (e.g., to suppliers in Asia or EU clients). We ensure protection through:

• Standard Contractual Clauses (SCCs)

• Partner compliance with GDPR/CCPA/PIPL

• Data minimization principles

6. Data Security
We implement robust measures:

• Encrypted transmissions (SSL)

• Restricted access controls

• Regular security audits

• Secure document disposal

7. Data Retention
We retain data only as long as necessary:

• Active clients: Until 3 years after last transaction

• Inquiries without order: 12 months

• Legal/tax records: As required by law (typically 5-10 years)

8. Your Rights
Depending on your jurisdiction (GDPR, CCPA, PIPL, etc.), you may:

• Access, correct, or delete your data

• Object to processing or restrict use

• Withdraw consent (where applicable)

• Request data portability
  Submit requests via: privacy@gifthong.com

9. Cookies & Tracking
Our website uses essential cookies for:

• Session management

• Form functionality

• Basic analytics (Google Analytics, anonymized)
  You may disable cookies via browser settings.

10. Policy Updates
We may revise this policy periodically. The latest version will be posted on [Your Website URL]. Material changes will be notified via email.